Your Guide to Convenient Healthcare
Our telemedicine platforms at OUR LIVE DOC are designed to provide you with convenient and accessible healthcare solutions. In this telemedicine FAQs section, we aim to answer the most common questions you may have about our telemedicine services. Learn how we connect you with virtual healthcare providers and offer online wellness consultations to meet your needs.
Frequently Asked Questions
Telemedicine refers specifically to remote clinical services such as store-and-forward, remote patient monitoring, and real-time interactive services. While telehealth can refer to non-clinical services such as computers and mobile devices, to access health care services remotely and manage your health care.
Regulations regarding the requirement of video as a prerequisite to prescribing versus the use of phone only differs state by state. If you are in a state where prescribing by video is necessary, our providers will ask you to end the call with no charge and call back over video where you can see the same provider. We recommend video consultations when treating children with respiratory conditions, abdominal pain, etc.
Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions, see the FAQs below to learn more about these exceptions.
OurLiveDoc offers more features and services at a lower price point than any other leading telemedicine vendors. For more information about pricing and services, contact us by calling (940)LIVEDOC or support@ourlivedoc.com